Items shipped from Waddell Manufacturing may be returned within 14 days of receipt of shipment provided the packaging is unopened and the product is unused. A 20% of the retail value restocking fee will apply to all returns. All items must be returned with all included accessories and in original packaging. A return goods authorization number is required prior to the return for a refund. You may obtain a return goods authorization number and return address by calling customer service at 330-923-3303. Return shipping charges and restocking fee are the responsibility of the customer.