Frequently Asked Questions

Multiply the height (ft) times the width (ft) of the surface area you are covering with ARTIS WALL™. Divide that number by 20 to determine the number of boxes to order. Make sure to round up to the highest quantity for full coverage.
Samples are now available! With free shipping, you can order an individual plank for $5, or order all three colors for $15. Choose your sample here!
The planks are 3/16″ thick, 5″ wide and come in variations of lengths
Yes! ARTIS WALL™ planks are made from authentic reclaimed wood from barns, buildings and snow fencing across the US.
Yes. We de-nail it and kiln dry it to make the wood more stable.
ARTIS WALL™ is shipped in boxes that contain 20 square feet
Here at Artis Wall™, we offer free shipping to the contiguous United States.
Yes. ARTIS WALL™ is available to ship around the globe.

All international orders MUST be placed over the phone. Please call us at (888)-694-7181 between 8AM and 5PM EST to place an international order.

Currently, ARTIS WALL™ is manufactured to have the unique, removable option feature. Should you want to affix ARTIS WALL™ to your surface permanently, you may use items such as brad nails, construction adhesive or an industrial stapler.
Yes, you may hang pictures if your fastener goes through the plank and into the stud wall behind your drywall. ARTIS WALL™ planks are not designed to be weight bearing.
Yes. Just visit our How it Works page for an easy to follow installation video.
ARTIS WALL™ is recommended for smooth, primed and painted surfaces, smooth wallpaper or any smooth, flat and solid surface. We also recommend that ARTIS WALL™ planks be kept out of direct sunlight, contact with moisture and away from high sources of heat.
ARTIS WALL™ is not recommended for use with porous or uneven surfaces which include but are not limited to-brick wall, cinder block, and unclean or rough surfaces.
ARTIS WALL™ is designed for indoor use only.
ARTIS WALL™ is not designed for use on ceilings
A beautiful application for ARTIS WALL™ is around a fire place. Please insure you are installing the planks around a code approved fire place and they will not come into direct contact with the heat. Please note ARTIS WALL™ should not be applied to any surface that exhibits heat.
ARTIS WALL™ is not recommended for rooms with high humidity levels or where the planks may come into contact with water.
ARTIS WALL™ is recommended for smooth, primed and painted surfaces, smooth wallpaper or any smooth, flat and solid surface.
ARTIS WALL™ is made from authentic reclaimed wood which needs time to equalize to the relative humidity in the room. Allowing the planks this time to adjust to your room will help prevent the planks from warping.
No. You only need some hand tools such as, a utility knife, tape measure, straight edge, scissors and a pencil or pen.
Using a utility knife and a straight edge, just score both sides of plank and snap off.
Mark the plank to accommodate fitting in that space. Then, using your utility knife, slowly cut your plank along the mark. You may need to go over it several times with the utility knife to get a nice cut.
Yes. Included in your kit there is some extra feet of A.I.M.™ Strip. Should you need additional material, there are 10 foot strips available for purchase.
Grab the top of the plank using both hands and slide your fingers along the A.I.M.™ strip and behind the plank while slowly pulling the plank away from the wall.
Starting with the top of the A.I.M.™ strip carefully peel off a corner and begin peeling the strip down slowly at a 45 degree angle to the right.
Here at Artis Wall™, we have a 30-day from purchase, no questions-asked return policy. Please contact us at (888) 694-7181 and we will send you a new product as soon as we receive the original. Artis Wall™ will not cover shipping charges on returns, but we will send you a new product at no charge.

All items must be returned with all included accessories and in original packaging. If the product is returned without the original packaging, a 20% restocking fee will be charged. All returns and exchanges are included in this restocking fee if the product is returned without the original packaging.

For damaged items during shipping, please call us at (888) 694-7181.

ARTIS WALL™ does not have a warranty for the product.
It can be easily cut using a miter box and saw.
Yes, Artis Wall™ Stone is made from paper-laminate composite materials which are great for painting.
Yes, Artis Wall™ Stone is similar to a porous rock. It will soak up water that comes into contact with it, but will dry very quickly and the water will not affect the color or structural strength of the stone.
Artis Wall™ Stone is meant for vertical wall applications. We do not recommend installing Artis Wall™ Stone on ceilings.